Shipping & Delivery Policy

Standard Delivery (Free on ALL ITEMS - UK ONLY)

We offer free standard tracked delivery on all Hemo-Cushion orders within the UK ONLY.

• Delivery Time: 3–5 working days

• Tracking: All orders are fully tracked with a confirmation email once dispatched.

• Carrier: We use trusted delivery partners such as Evri or Royal Mail.

Next-Day Delivery (£4.50)

Need it faster? Choose Next-Day Delivery at checkout for an additional charge of £4.50. - aVAILABLE TO UK ONLY

• Available via Royal Mail or Evri.

• Cut-off Time: Orders must be placed by 2:00 PM (Mon–Fri) for same-day dispatch.

• Applies to UK mainland only.

Delivery Areas

International Delivery (Europe, North America, Middle East)
We are pleased to offer tracked international courier delivery for overseas customers.

• Weight Note: The Hemo-Cushion weighs approximately 7.3kg with packaging.

• Courier Service: All international orders are shipped by reliable couriers (e.g., DHL, UPS, FedEx, Parcelforce).

• Flat Rate: A shipping fee of £49.99 applies to all international orders.

• Delivery Time: Typically 7–14 working days, depending on destination and customs clearance.

• Customs & Duties: International orders may be subject to local customs duties, import taxes, or handling fees. These are the responsibility of the buyer.

• Returns: All international orders are final sale and cannot be returned.

If you're outside the LISTED COUNTRIES and would like to purchase HEMO-CUSHION, please contact us at Info@hemocushionltd.com

Missed or Delayed Deliveries

If you miss your delivery or experience a delay:

• Please check your tracking link first using tracking number via the respective courier service.

• If unresolved, email us at info@hemocushionltd.com and we’ll assist promptly.

Address Accuracy

Please ensure your shipping address is correct.

We are not responsible for delays or losses caused by incorrect or incomplete address details.